Market intelligence

What is happening outside your business.

Market intelligence shows your market and how you compare to it.

Market health, in one view.

Seven factors that decide where you stand, each measured against the market benchmark and rolled up into one score. Every factor comes from one of the five IQ products, so you can see the gap and then the detail behind it.

  • Reviews, bonuses, casino and sportsbook offering
  • Traffic, bounce rate and the affiliates promoting you
  • On track, watch or behind, at a glance
75/100

Market health

Seven factors, each against the market benchmark.

On trackWatchBehind

  1. Watch Customer reviewsApp Store Reviews 3.9/5 −0.1 vs 4.0
  2. Watch Bonus rank scoreBonus IQ 60/100 −15 vs 75
  3. On track Casino offeringRank IQ 102% +2pp vs 100%
  4. Behind Sportsbook offeringSports IQ 70% −30pp vs 100%
  5. Behind Affiliates promoting youWeb IQ 120 −80 vs 200
  6. Watch Monthly visitorsWeb IQ 280k −50k vs 330k
  7. Watch Bounce rate lower is betterWeb IQ 58% +7pp vs 51%
Illustrative. Not client data.

The market, in one snapshot.

Real figures from IQ across the markets we track: how players rate operators, what they praise and complain about, who wins search, and which providers fill the lobby.

  1. Reviews

    0.18%

    of monthly visits in Switzerland end in a review, the highest of 17 markets and 7.2× the average of 0.02%.

  2. Complaints

    10 of 17

    markets share the same top complaint in reviews: "Rigged", scam or always-losing claims.

  3. Providers

    22.1%

    of games come from Evolution and Pragmatic Play, across 14 markets.

Ratings by market

Average rating across operators, out of 5. Sorted by total traffic, biggest market first.

MarketApp StoreGoogle PlayTrustpilot
United Kingdom4.74.32.2
Poland4.74.72.0
Bulgaria4.74.72.7
Peru4.7–1.3
Greece4.64.51.9
Romania4.74.42.5
Spain4.64.52.2
Serbia4.44.42.4
Hungary3.63.22.4
Sweden4.54.52.1
Colombia4.74.32.2
Netherlands4.64.32.6
Belgium4.64.42.4
Slovenia4.73.73.0
Portugal4.74.41.9
Latvia4.3–2.4
Switzerland4.64.54.2
Show all 17 markets

Data: App Store, Google Play and Trustpilot ratings for every operator in the market.

What players praise and complain about

The top theme each way, with its share of reviews. Sorted by total traffic, biggest market first.

MarketTop praiseTop complaint
United KingdomEasy to use, intuitive, convenient 24.7%App crashes, bugs and slowness 23.2%
PolandRecommended / best in market (general praise) 27.9%App crashes, bugs and slowness 32.6%
BulgariaCasino games and slots (game offer) 12.5%"Rigged", scam or always-losing claims 19.6%
PeruEasy to use, intuitive, convenient 19.6%App crashes, bugs and slowness 30.2%
GreeceBonuses and promotions 11.3%"Rigged", scam or always-losing claims 25.0%
RomaniaRecommended / best in market (general praise) 16.2%"Rigged", scam or always-losing claims 27.5%
SpainRecommended / best in market (general praise) 15.4%"Rigged", scam or always-losing claims 35.1%
SerbiaBonuses and promotions 16.1%Problems after updates or redesigns; device compatibility 22.9%
HungaryWinning, fun and entertainment 30.6%App crashes, bugs and slowness 46.9%
SwedenWinning, fun and entertainment 19.5%App crashes, bugs and slowness 25.2%
ColombiaRecommended / best in market (general praise) 19.2%"Rigged", scam or always-losing claims 29.1%
NetherlandsCasino games and slots (game offer) 21.8%"Rigged", scam or always-losing claims 31.0%
BelgiumCasino games and slots (game offer) 29.2%"Rigged", scam or always-losing claims 35.8%
SloveniaWinning, fun and entertainment 42.9%App crashes, bugs and slowness 43.8%
PortugalCasino games and slots (game offer) 16.0%"Rigged", scam or always-losing claims 24.4%
LatviaBonuses and promotions 29.4%"Rigged", scam or always-losing claims 29.4%
SwitzerlandCasino games and slots (game offer) 31.0%"Rigged", scam or always-losing claims 35.6%
Show all 17 markets

Data: Player reviews on the App Store, Google Play and Trustpilot, grouped by theme.

Search and AI visibility

Monthly traffic for all operators, the top 5 operators’ average traffic, then the top 5 against the market average.

MarketTrafficTop 5 avg trafficAI visibilityAuthority
United Kingdom40.5m2.3m65 vs 1627 vs 20
Germany20.2m1.4m58 vs 1826 vs 28
Poland13.7m1.4m54 vs 3447 vs 38
Bulgaria13.5m1.3m51 vs 2137 vs 31
Peru12.7m1.2m52 vs 2136 vs 27
Greece10.7m988k55 vs 3844 vs 45
Romania10.7m748k49 vs 2340 vs 28
Spain6.9m433k53 vs 2341 vs 31
Serbia5.5m502k45 vs 3038 vs 35
Mexico5.3m433k44 vs 1127 vs 15
Hungary5.2m1.0m38 vs 3636 vs 38
Sweden5.0m398k48 vs 1935 vs 23
Colombia4.8m477k49 vs 3433 vs 44
Netherlands4.6m394k48 vs 3544 vs 39
Denmark2.9m239k41 vs 1836 vs 21
Belgium2.6m171k44 vs 2135 vs 23
Slovenia1.9m377k25 vs 1818 vs 25
Portugal1.3m120k43 vs 3339 vs 34
Latvia593k54k37 vs 2537 vs 30
Switzerland349k35k37 vs 3434 vs 37
Show all 20 markets

Data: Semrush, Moz and Ahrefs, combined with other industry-leading search and AI visibility tools.

Provider share of games

Share of all games in the lobbies we track, across 14 markets.

#ProviderShare
1Evolution11.2%
2Pragmatic Play10.9%
3Games Global9.1%
4Light & Wonder8.6%
5IGT6.9%
6Playtech5.6%
7White Hat Studios3.9%
8Aristocrat2.4%
9AGS2.3%
10Ruby Play2.2%
11PG Soft2.0%
12Hacksaw Gaming2.0%
13Inspired Gaming1.9%
14Novomatic1.7%
15Gaming Realms1.6%
16Tada Gaming1.4%
17Amusnet1.4%
18Play N'Go1.4%
19Habanero Gaming1.2%
20Design Works Gaming0.9%
21Everi0.9%
22Bragg Gaming0.9%
23Playson0.8%
24Game Code0.8%
25Octoplay0.7%
263 Oaks Gaming0.7%
27Spinomenal0.7%
28Blueprint Gaming0.7%
29Smart Soft0.7%
30PopOK Gaming0.6%
31Booming Games0.6%
Show all 31 providers

Data: Rank IQ’s proprietary casino game crawler, which reads every game in each operator’s live lobby and Rank IQ provider share, in regulated markets only. Provider share covers New Jersey, Pennsylvania, West Virginia, Connecticut, Michigan, Ontario, Brazil, Buenos Aires, Florida, Alberta, Italy, Delaware, South Africa, Argentina.

Want to see how you compare to the market?

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Five ways to look at the market.

  • App Store Reviews

    What players say, against your competitors

    A count-weighted review score across Trustpilot, Google Play and the Apple App Store, set against the market benchmark, with complaints grouped into standard issue codes.

    Customer reviews, count-weighted across sources

    3.9/5 against a market benchmark of 4.0

    Trustpilot 2.2 vs 2.4 Google Play 4.3 vs 4.4 App Store 4.6 vs 4.5

    Market benchmark

    • PAY-02 Withdrawal speed
    • ACC-01 Log-in
    • GAM-04 Game loading
    Illustrative. Not client data.
  • Rank IQ

    Casino offering against competitors

    Your game providers and titles as a share of the market average, and daily rankings for all games across every operator, site, state and country, on mobile and desktop.

    See the daily position report

    Casino offering: providers and titles

    102% of the market average casino offering

    Game providers 108% vs 100% Titles in the lobby 96% vs 100%

    Market benchmark

    Illustrative. Not client data.
  • Sports IQ

    Sports offering against competitors

    Leagues covered and markets per league against the market, plus pre-match and live uptime, the live markets offered, and the margin built into the odds on matched fixtures.

    Sportsbook offering: coverage, uptime and margin

    70% of the market average sportsbook offering

    Leagues covered 280 vs 330 Markets per league 55 vs 70 Uptime 97.2% vs 99.1% Live markets offered 1,450 vs 2,100 Live uptime 93.5% vs 96.8% Margin (lower is better) 6.8% vs 5.9%

    Market benchmark

    Illustrative. Not client data.
  • Bonus IQ

    Bonuses against competitors

    Your public new-player bonus scored for competitiveness and ranked against every operator in your market.

    Public new-player bonus, ranked against 12 operators

    60/100 bonus rank score, against a market benchmark of 75

    1stYou, 7th12th New-player bonus score 60 vs 75

    Market benchmark

    Illustrative. Not client data.
  • Web IQ

    Website against competitors

    Monthly visitors, bounce rate and the number of affiliates actively promoting your site, each against the competitor average.

    Traffic, affiliates and bounce rate against competitors

    Monthly visitors 280k vs 330k Affiliates promoting you 120 vs 200 Bounce rate (lower is better) 58% vs 51%

    Market benchmark

    Illustrative. Not client data.

What every IQ report gives you.

The comparison

You and your named competitors, side by side, on the same measures, captured the same way.

What to do about it

Priority issues, gaps and movements, ranked, so the report ends in a decision rather than a chart.

Its method and its limits

Every report states how the data was collected and where it is thin, so you know how far to lean on each number.

Where market intelligence meets the other two.

  • With reporting

    Check whether the market explains your own numbers. When traffic is flat across your competitors too, falling revenue is a market problem, not only yours.

  • With machine learning and AI

    Point the model at the real gap. If your bonuses trail the market, fix the offer before you predict who will leave.

See where you stand today.

Tell us which competitors and markets matter to you and we will show you the view.

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Book 30 minutes with the team. No data needed and no commitment: just a discussion about your data.